TYPES OF REAL SAP C_TS470_2412 EXAM QUESTIONS

Types of Real SAP C_TS470_2412 Exam Questions

Types of Real SAP C_TS470_2412 Exam Questions

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q62-Q67):

NEW QUESTION # 62
Which of the following is the correct sequence when creating a hierarchical structure in organizational management?

  • A. Organizational unit # Holder # User # Position
  • B. Position # User # Organizational unit # Holder
  • C. Organizational unit # Position # Holder # User
  • D. Position # Holder # User # Organizational unit

Answer: C

Explanation:
In SAP S/4HANA Organizational Management (integrated with HCM or service structures):
* Organizational unit # Position # Holder # User: The sequence starts with defining an organizational unit (e.g., department), then positions within it (e.g., service technician), followed by assigning holders (employees) to positions, and finally linking users (system logins) to holders. This hierarchy is built using transaction PPOME or similar tools.
* Other sequences disrupt the logical top-down structure required for organizational management.This aligns with SAP's standard organizational setup process."Create organizational units, then positions, assign holders, and link users in that order for a hierarchical structure." (SAP Help Portal, Organizational Management).


NEW QUESTION # 63
In the advanced execution scenario, which order types can you map to a service order type?

  • A. Customer service order types
  • B. Maintenance order types
  • C. Purchase order types
  • D. Sales order types

Answer: B

Explanation:
TheService with Advanced Executionscenario in SAP S/4HANA Cloud Private Edition, introduced fully in release 2023, integrates service orders with detailed operational planning via maintenance orders. In this scenario:
* Maintenance order types: These can be mapped to a service order type to enable advanced execution capabilities, such as detailed planning of operations, spare parts, and task lists. This mapping is configured in Customizing under "Plant Maintenance Integration # Map Order Types," allowing a service order item to generate a corresponding maintenance order.
* Purchase order types: These are used for procurement, not directly mapped to service orders in this context.
* Customer service order types: This is not a distinct order type category in SAP S/4HANA Service; service orders themselves are the focus.
* Sales order types: These are unrelated to the advanced execution scenario, which focuses on service and maintenance integration.This integration enhances planning and execution for complex or long- running services."Map the transaction type and item category used in a maintenance service to a maintenance order type to enable creation of a maintenance order in the Service with Advanced Execution scenario." (SAP Help Portal, Configuring Service with Advanced Execution).


NEW QUESTION # 64
What happens when you execute the step "Release for Billing" in an in-house repair process?

  • A. Billing due list entries are created for each repair object.
  • B. The repair confirmation items are automatically set to completed.
  • C. A billing document is created for each repair order item.
  • D. The system creates a billing document request for each selected repair confirmation item.

Answer: D

Explanation:
In thein-house repair processin SAP S/4HANA Cloud Private Edition, Service, the "Release for Billing" step initiates the billing process for repair activities. The correct answer isC: "The system creates a billing document request for each selected repair confirmation item." Arepair confirmation(e.g., transaction type REPC) records the work done, and when released for billing, the system generates abilling document request (BDR)for each confirmed item that is billable. The BDR is a preliminary document that can later be converted into a billing document(e.g., an invoice) via the billing due list.
* A:Billing due list entries are an outcome of BDRs, not directly created per repair object.
* B:Billing documents are not created immediately; BDRs are created first.
* D:Completion status is separate from billing release.
"Upon executing 'Release for Billing' in an in-house repair process, the system generates a billing document request for each selected repair confirmation item, enabling subsequent invoicing."


NEW QUESTION # 65
What are characteristics of an in-house repair process? Note: There are 3 correct answers to this question.

  • A. For each repair object, a service contract item must be assigned.
  • B. Items can be added to repair orders using service order templates.
  • C. Advanced Returns Management (ARM) can be used for customer returns.
  • D. An in-house repair process requires the Service with Advanced Execution scenario.
  • E. Credit checks can be executed in repair orders and repair quotations.

Answer: B,C,E

Explanation:
The in-house repair process (scope item 3XK) has specific characteristics:
* Advanced Returns Management (ARM) can be used for customer returns: ARM integrates with in- house repair to manage return authorizations and goods receipt.
* Items can be added to repair orders using service order templates: Templates streamline adding standard repair items to orders.
* Credit checks can be executed in repair orders and repair quotations: Credit management is supported to ensure customer creditworthiness.
* For each repair object, a service contract item must be assigned: Contracts are optional, not mandatory for repair objects.
* An in-house repair process requires the Service with Advanced Execution scenario: Advanced execution is an enhancement, not a requirement for basic in-house repair.These align with SAP's in- house repair design."In-house repair supports ARM for returns, templates for order items, and credit checks." (SAP Signavio Process Navigator, In-House Repair).


NEW QUESTION # 66
In which customizing activity do you define service contract determination for service orders?

  • A. Define Settings for Item Categories
  • B. Define Item Categories
  • C. Define Transaction Types
  • D. Define Settings for Transaction Types

Answer: D

Explanation:
Service contract determinationlinks a service order to an applicable contract for pricing or SLA. The correct answer isDefine Settings for Transaction Types (C), found in SPRO # Service # Transactions. Let's explore.
Why This Activity?
In "Define Settings for Transaction Types," you configure the service order type (e.g., "ZSER") to automatically determine a service contract. This includes settings like "Contract Determination" (e.g., by sold- to party, object) and the determination procedure. For example, a rule might check the equipment in the order against active contracts.
Why Not the Others?
* A & D:Item category settings focus on item-level behavior, not contract determination.
* B:Defines the transaction type structure, not its determination logic.
Example:
Service order type "ZSER" set to determine contract "C001" based on equipment "E001."
"Service contract determination for service orders is defined in the 'Define Settings for Transaction Types' activity."


NEW QUESTION # 67
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